Privacy Policy
Last Updated: August 19th, 2024
1. Introduction
Wallop Labs LLC ("we," "our," or "us") is committed to protecting your privacy and maintaining the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Fable (the "App"). By using our App, you consent to the practices described in this policy.
2. Information We Collect
2.1 Personal Information
We collect and process the following personal information:
- Mobile phone number (for account creation and authentication)
- Encrypted password (for account security)
2.2 User Content
Any content you submit to the App, including journal entries ("User Content"), is processed according to our Terms and Conditions. We treat this content with the utmost confidentiality and security.
2.3 Technical Information
We automatically collect certain technical information to maintain and improve our service, including:
- Device information (type, operating system, unique device identifiers)
- Log data (access times, app features used, error reports)
- Usage analytics (anonymized and aggregated)
3. How We Use Your Information
3.1 Essential Services
We use your information to:
- Create and manage your account
- Provide and maintain the App's functionality
- Authenticate your identity and protect against unauthorized access
- Communicate important service-related notices
3.2 Content Processing
We process User Content using carefully selected service providers:
- OpenAI: For content analysis and feature enhancement
- Amazon Web Services (AWS): For secure data storage and processing
All service providers are bound by strict data protection agreements and are prohibited from using your data for any other purpose.
4. Data Protection and Security
We implement comprehensive security measures to protect your information:
- End-to-end encryption for all User Content
- Regular security audits and penetration testing
- Multi-factor authentication options
- Secure data centers with physical and environmental controls
- Employee access controls and security training
5. Data Retention and Deletion
We retain your information only as long as necessary to provide our services or as required by law. You can:
- Delete individual content items at any time through the App
- Request complete account deletion via the in-app Settings or by visiting our deletion page
- Receive confirmation of data deletion within 30 days of your request
6. Your Privacy Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Obtain a copy of your data in a portable format
- Withdraw consent at any time
- Lodge a complaint with relevant data protection authorities
7. International Data Transfers
If we transfer your information across borders, we ensure appropriate safeguards are in place through:
- Standard contractual clauses
- Data processing agreements
- Compliance with regional data protection laws
8. Children's Privacy
Our App is not intended for children under 13 years of age. We do not knowingly collect or maintain information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes through:
- In-app notifications
- Email notifications (if you've provided an email address)
- Updates to the "Last Updated" date at the top of this policy
10. Contact Information
If you have questions, concerns, or requests related to your privacy or this policy, please contact us: